My contribution today is on a case study.
This case study is on an Information Assurance Awareness (IAA) course which the Defence Information Systems Agency (DISA) of the US Department of Defence (DoD) and SAIC and Carney, Inc developed.
Introduction
1. The IAA course is taken by more than 5 million DoD Service members, reservists, civilians, and contractors.
2. It won the best training exercise award from the Federal Information Systems Security Educators' Association (FISSEA, 2009).
3. It also won the Brandon Hall Excellence in Learning Award (Brandon Hall, 2009)
The Training Course
1. The IAA is a 1-hour online course.
2. It provides interactive training on a variety of topics related to information assurance including:
a. Internet hoaxes,
b. Identity theft, and
c. Computer viruses.
3. The course has an Introduction followed by a set of lessons.
4. Lessons are scenarios that trainees are likely to encounter in the workplace.
5. Content is made up of Flash movies that combine animation, narration, and learner interaction.
6. Learner interaction is generally in the form of multiple choice knowledge checks with feedback.
7. Learners can take lessons in any order but they must complete the lessons to finish the training.
8. Content is more expensive to develop. It takes between 220 and 276 hours to develop the 1-hour e-learning course. Compared this with 117 hours for the simple asynchronous content.
Standardized Content with Flexible Deployment
1. The course was designed to be easy to update with the new policies and refreshed scenarios that arise from changing information security threats.
Some Learning Points
1. If the content will be used by many people and for a long time, it pays to spend money, effort and resources to do a good course.
2. Costs for deployment across more than 20 LMSs were kept low by requiring contents to conform to the SCORM specification.
3. Interactive multimedia, when done properly, can engage the audience effectively.
I hope you all will find this contribution useful.
Regards
Kin Chew
